Lesson 5 supportive climate climate in which people

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Lesson 5 Supportive climate: Climate in which people will trust each other and communicate openly. Defensive climate: A communication context in which trust and open communication are unlikely because of negative expectations. Behaviors in a supportive climate: Description, problem orientation, spontaneity, empathy, equality, and provisionalism. Behaviors in a defensive climate: Evaluation, control, strategy, neutrality, superiority, and certainty.
Interaction: The give-and-take discussion and responsiveness to all group members that occurs during group discussion. Criteria: Standards for an acceptable solution. Creativity: The generation, application, combination, and extension of new ideas. Leadership: The ability to influence the behavior of others through communication. Trait approach to leadership: Approach that identifies specific qualities or characteristics of effective leaders. Situational approach to leadership: An interactive process in which a leader gauges how to lead based on such factors as the quality of the relationship among group members, the power of the leader, the nature of the task, and the maturity of the task group. Authoritarian leader: One who leads by directing, controlling, telling, and ordering others. Democratic leader: One who leads by developing a consensus among group members; a leader who asks for input and uses the input of others when leading and making decisions. Laissez-faire leader: One who fails to lead or who leads or exerts influence only when asked or directed. Transformational approach to leadership: A view of leadership that defines a leader as one who leads by shaping the vision of the group and by developing trust through quality interpersonal relationships with group members. Monchronic:
Preferring to do one thing at a time, paying attention to deadlines and schedules, and using time efficiently. Polychronic: Preferring to do many things at once, placing less emphasis on deadlines and schedules, and considering relationships to be more important than deadlines. Metadiscussion: Discussion about the process; comments that help the group remain focused on the goals of the group or that point out how the group is doing its work. “I”-messages: A message in which you state your perspective or point of view. “You”- messages: A message that is likely to create defensiveness in others because it emphasizes how another person has created a problem rather than describing the problem from one’s own perspective (I- messages). Group communication roles: The way people consistently communicate with selected group communication skills with others in a group. Group communication task roles: Roles that help a group have more effective group communication and therefore achieve its goal. Group communication social roles: Roles that help the group manage relationships and affect the group climate during group communication so the group can have more effective group communication and accomplish its goals. Group Communication Individual roles: Roles that focus attention on the individual rather than on the group. Copyright © 2018 Rio Salado College. All Rights Reserved.

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