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The older person may wish to consult with an advocate before making a decision based on the suggestions of a support worker. Advocacy services support people to actively participate in decision making processes and conversations that impact on their lives.
Learner Resource CHCAGE001 Version: 2.0 Responsibility: Director of Studies Page 12/70 Last Updated: 30 June 2017 Developed by Enhance Your Future Pty Ltd Melbourne City College Australia RTO No: 45140 CRICOS: 03592B ABN: 77 602 164 625 CHCAGE001 Facilitate the empowerment of older peopleAdvocates will listen and act in the best interests of the individual and support people with the aim to increase independence and confidence to represent their own interests, and help them to be aware of the different ways they can have a say.2RECOGNISE AND RESPECT OLDER PEOPLE’S SOCIAL, CULTURAL AND SPIRITUAL DIFFERENCES Older people from culturally and linguistically diverse (CALD) backgrounds are a significant and growing section of the older population. In some areas, they comprise the majority of users of community care services. They bring a diversity of experience to older age shaped by cultural attitudes, family roles and responsibilities, and beliefs about health and disability. Also relevant are factors such as length of time since arriving in Australia, reasons for migration, post-migration experiences, and English language proficiency. These in turn influence their expectations and use of community care services.3It is important that you ensure that you provide a quality service to every older Australian regardless of their diversity of race, cultural, spiritual, or sexual preferences. Every older Australian has the right to be treated equally and receive the services to meet their need. This is not only part of your duty of care, but it is also the law. In order to be an effective worker in the Community Services Industry (CSI), you must be able to reflect upon and recognise your personal values and attitudes. Being able to identify how you think and feel about certain issues, for instance, those related to older people and people with disabilities will enable you to understand how your personal views might impact on your role as a care worker. Being empathic, unbiased and non-judgemental are essential attributes if you intend to work in the community services field. It is important to understand your personal values and attitudes because it enhances your professionalism and ethical work practice. 423...4...
Learner Resource CHCAGE001 Version: 2.0 Responsibility: Director of Studies Page 13/70 Last Updated: 30 June 2017 Developed by Enhance Your Future Pty Ltd Melbourne City College Australia RTO No: 45140 CRICOS: 03592B ABN: 77 602 164 625 CHCAGE001 Facilitate the empowerment of older peopleIn all cases you must ensure you consider each of the following when working with aging people: