for customer. 10 missed days.
Team leader initiated
remedial training and
coaching for
employee.
Wollongong
N
MTI
1 Jul
201
2
Customer
service
staff
(new)
Fall from stacks of building
supplies in warehouse;
broken wrist. 1 day
hospitalisation; 10 missed
days.
Team leader initiated
safety action meeting.
Sydney
Y
MTI
4 Jul
201
2
Customer
service
staff
(new)
Chemical burns. 2 employees
engaging in horseplay.
Disciplinary action
against 2 employees;
team leader
Team leader initiated
safety action meeting:
regulator notified six
weeks after incident;
team leader
embarrassed by
conduct of employees
under supervision.
Perth
Y
LTI
7
Aug
201
2
Customer
service
staff
(new)
Depression. Leave of absence
ongoing.
No action recorded.
Bendigo
N

BSBWHS501-
Establish and maintain WHS management systems
Inciden
t
Dat
e
Role
Description
Action
Location
Regulator
notificatio
n
NMI
14
Aug
201
2
Customer
service
staff
(new)
Service staff dropped leaf
blower narrowly missing
other customer service staff;
could have resulted in serious
head injuries.
No action recorded.
Darwin
N
LTI
25
Aug
201
2
Driver
Suspected panic attack but
possible heart attack; driver
ceased work immediately
before possible accident.
Driver receiving counselling,
medical examination; leave of
absence 5 days.
No action recorded.
Bendigo
N
LTI
17
Aug
201
2
Customer
service
staff
(new)
Staff member sore back from
lifting: 5 days’ leave.
No actions recorded.
Port Arthur
N
LTIFR
9
Sep
201
2
Customer
service
staff
(new)
Staff member fall from
lumber stacks. Sore back; 2
days’ leave.
No actions recorded.
Gold coast
N
FAI
10
Sep
201
2
Customer
service
staff
(new)
Employee received minor
cuts while demonstrating
grinder to customer.
Team leader initiated
safety action meeting.
Coburg
N
MTI
19
Sep
201
2
Customer
service
staff
(new)
Employee panic
attack/nervous
breakdown/psychotic or drug
induced; employee physically
threatens another with lawn
mower blade and unknown
substance; Employee
arrested, placed in psychiatric
examination.
No actions recorded.
Ballarat
Y
LTI
23
Sep
201
2
Customer
service
staff
(new)
Staff member hurt lifting
vanity into customer vehicle;
1 day’s leave.
Team leader initiated
safety action meeting.
Launceston
N

BSBWHS501-
Establish and maintain WHS management systems
Inciden
t
Dat
e
Role
Description
Action
Location
Regulator
notificatio
n
LTI
22
Sep
201
2
Customer
service
staff
(new)
Staff member hurt hands
while stacking mortar; 2 days’
absence.
Team leader initiated
remedial training and
coaching for
employee.
Mount Isa
N
LTI
3
Oct
201
2
Forklift
driver
Driver hurt by falling boxes:
2 days’ leave
Team leader initiated
remedial training and
coaching for
employee.
Adelaide
N
LTI
18
Oct
201
2
Fork lift
drivers
Team complaining of
headaches from forklift
fumes; 5 days’ team total
absence.
No other actions
recorded.
Sydney
N
FAI
24
Oct
201
2
Customer
Customer fell in spilt petrol.
First aid administered for
bruising on left leg.
Team leader initiated
training and SAM for
staff.

