B4A. Marketing Techniques for those Key Points Mandatory educational sessions on the improved discharge planning standardized approach and expectations Organizational emails Implementation of super-users and have the super-users round on individual units Monthly staff meetings Implementation to online educational materials within the organizational intranet B6. Coordinating Informational Events Implementation of the utilization of the intranet which includes: tip sheets on discharge planning workflow, discharge educational information, and list of available super-users throughout the organization Super-users will attend monthly staff meetings Educational classes: both in person and offered within the educational portal. a. Education on HCAHPS scores and the correlation with reimbursement rates b. Education on discharge workflow changes B6. coordinating Educational Events Monthly implementation meetings to discuss prospective timelines, outcomes, and goals Concise information from the implementation meetings will be distributed in monthly or quarterly staff meetings Handout with the new policy and protocol will be distributed to the employees Documentation of staff training is kept on record Yearly educational training to recap the policies and procedures B5. Ethical principles are evident whether it is a business practice or a clinical practice in healthcare. Beneficence is the belief that all projects or initiatives are done in the best interest of the patient. The implementation of this plan clearly aligns with this ethical principle. Implementing bed board planning will help to decrease delays in patient progression and improve overall patient outcomes. Incorporating a standardized discharge policy will reduce hospital readmission rates and post-hospital infections. Instituting pre-operative prophylactic antibiotics will result in reducing the number of surgical site infections. The business ethical side
HEALTHCARE BUSINESS AND FINACIAL MANAGEMENT PRINCIPLES 10 of nonmaleficence is evident by the improvement in the efficiency of throughput, decreasing the length of stay for admitted patients, while decreasing the financial impact. One might say that VBP was created to keep the hospital organizations honest… Utilization and implementation of VBP brings to light some of the incentive problems to better align the payors and practices. Prior to VBP, a hospital who received increased monies for a patient’s night stay, had the ability to delay discharge and in turn received payment for a longer stay based on insurance and payment. Or the opposite, discharge a patient before they are truly ready because the payor would not pay high dollar for their stay. The development of DRG (diagnosis-related group) payments comes into fruition because each individual patient in a particular DRG would have the same payment, no matter what the payor or insurance. VBP is very clear in that not only does it assure a standardized approach but it incorporates the highest quality of care lending to the concept of non-maleficence. This concept drives each healthcare facility to perform at the top and consistently assessing the need for improvement.
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- Fall '16