Andy Benton works at the local Starbucks coffee shop and his responsibilities

Andy benton works at the local starbucks coffee shop

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59.Andy Benton works at the local Starbucks coffee shop and his responsibilities include taking orders, fulfilling orders, and ringing in sales. At what level of the organizational pyramid would you categorize Andy? A. StrategicB. OwnerC.OperationalD. ManagerialAt the operational level, employees develop, control, and maintain core business activities to run the day-to-day operations.AACSB: Reflective ThinkingAACSB: TechnologyBaltzan - Chapter 02 #59Blooms: ComprehensionLearning Objective: 02-01 Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.Level: MediumTopic Area: Making Business Decisions60.Bill Schultz works at a high power investment firm in Los Angeles. Bill is responsible for promoting the firm's vision and creating the company-wide goals and strategies. He also monitors the overall strategic performance of the company and its direction for future business strategies. At what level of the organizational pyramid would you categorize Bill? At the strategic level, managers develop overall business strategies, goals, and objectives. They also monitor the strategic performance of the organization and its overall direction.AACSB: Reflective ThinkingAACSB: TechnologyBaltzan - Chapter 02 #60Blooms: ComprehensionLearning Objective: 02-01 Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.Level: MediumTopic Area: Making Business Decisions61.Chuck Norris has been hired to oversee all of the plans that the city of Denver has created to expand its train transportation system by adding six more lines to the metro area. Chuck will be responsible for planning the project, managing the processes, and finalizing each new line as it is completed. How would you categorize the majority of the decisions Chuck will have to make to complete his job? Chuck will be faced with many semistructured decisions as he manages the transportation system expansion.AACSB: Reflective ThinkingAACSB: TechnologyBaltzan - Chapter 02 #61Blooms: ComprehensionLearning Objective: 02-02 Define critical success factors (CSFs) and key performance indicators (KPIs); and explain how managers use them to measure the success of MIS projects.Level: MediumTopic Area: Metrics Measuring Business Success
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  • Spring '15
  • Zhou,Shu
  • d., Business process modeling, B., c.

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