H1aTransformational leadership will influence the Quality Management Practice

H1atransformational leadership will influence the

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H1a.Transformational leadership will influence the Quality Management Practice in drug rehab centres in KSA. H1b.Charismatic leadership will influence the Quality Management Practice in drug rehab centres in KSA. H1c.Servant leadership will influence the Quality Management Practice in drug rehab centres in KSA.
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QUALITY MANAGEMENT PRACTICE 18 (H2): Quality Management Practice will affect the Organizational Performance in drug rehab centres in KSA. (H3): Organizational Culture will moderate the relationship between Quality Management Practice, and the Organizational Performance in drug rehab centres in KSA. (H4): Quality Management Practice will mediate the relationship between Leadership Style, and the Organizational Performance in drug rehab centres in KSA. H4a. Quality Management Practice will mediate the relationship between transformational leadership and the Organizational Performance in drug rehab centres in KSA. H4b. Quality Management Practice will mediate the relationship between Charismatic leadership and the Organizational Performance in drug rehab centres in KSA. H4c. Quality Management Practice will mediate the relationship between servant leadership and the Organizational Performance in drug rehab centres in KSA. Definition of terms Organizational performance It is the performance productivity resulted in the organization against their planned output. It is a tool to measure performance in the framework of analyzing
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QUALITY MANAGEMENT PRACTICE 19 financial and non-financial parameters (Kaplan & Norton, 1992; Lingle & Schjemann. 1996; Schiff & Hoffman, 1996; Lipe & Salterio, 2000). Leadership Style: It is the manner of approaching people in terms of motivation, guidance, quality management, and implementing plans (Sundar & Sapkal, 2019). -Transformational Leadership: It is the manner of how the leader is influencing and motivating followers, to raise their engagement and productivity beyond their aims to achieve an organization's target (Bass & Avolio, 1997). -Charismatic: It is how the leader will influence his followers through his personality traits to achieve the organizational goal Weber (1947). -Servant: It is the approach of how a leader facilitates the employees first to enhance their service toward the organization Greenleaf (1977). f. Quality Management Practices - It is the practice of utilizing statistics data, staff training for the organization to keep on adapting to meet customer expectations (Yu & Zhang & Huo, 2017). g. Total Quality Management (TQM) - It is the way of managing the organization to do the right procedure from the first time and each time to achieve the best productivity, besides customer satisfaction (Sweis, Ismaeil, Obeidat, & Kanaan (2019). h. Organizational culture
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QUALITY MANAGEMENT PRACTICE 20 It refers to a group’s background, believes, values, and their reactions (Detert, Schroeder, & Mauriel, 2000).
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