If you must upgrade a workflow process that was defined earlier than Siebel CRM

If you must upgrade a workflow process that was

This preview shows page 129 - 131 out of 512 pages.

If you must upgrade a workflow process that was defined earlier than Siebel CRM version 7.7 to version 8.0, then the workflow must first be defined as a 7.0 workflow because a pre 7.7 workflow must first be upgraded to version 7.7 before the upgrade to version 8.0. NOTE: It is strongly recommended that you do not use the 7.0 Flow workflow mode when you define a new workflow process. Earlier than Siebel CRM version 8.1, if you do not define a workflow mode, then the mode is assumed to be 7.0 Flow. When you define a new workflow process, be sure to define a Workflow Mode other than 7.0 Flow so that 7.0 Flow is not assumed as the default mode. In Siebel version 8.1, when you define a new workflow process, the Workflow Mode defaults to Service Flow. Options for the Workflow Mode Property This topic describes how the workflow mode determines the types of steps a workflow process can contain. Workflow Mode Usage with the Wait Step and the User Interact Step The mode property for a workflow process must be set to Interactive Flow when the workflow includes a user interact step. Such a workflow can contain a wait step that waits for an event. In some cases, a wait is not required. For example, a dummy wait step is used to assign values for process properties.
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Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A Options for Developing a Workflow Process About the Workflow Mode Property 130 A workflow process with a wait step is a long-running workflow only when the wait step waits for a amount of time, after which the workflow must be resumed from the Workflow Process Manager. In other cases, if the wait step waits for a run-time event in the same session for an end user, then the workflow is not a long-running workflow. This type of workflow can contain end user interact steps, which make it an interactive workflow. Workflow Mode Usage with the Sub Process Step A workflow process can call multiple subprocesses, but the workflow mode of the calling workflow process must be consistent with the workflow mode for the subprocess. Table 21 describes the allowed pairings between the calling workflow process and the subprocess. Options for an Interactive Workflow Process This topic includes the following topics: About the Synthetic Event on page 131 Suspension and Resumption of an Interactive Workflow Process on page 137 For examples of an interactive workflow processes, see: Example of Defining a Workflow Process That Attaches an Activity Plan to an Opportunity on page 281 Example of Defining a Workflow Process That Manages Creation of a Service Request then Navigates the User on page 301 Table 21. Workflow Modes That Are Allowed Between the Calling Workflow Process and the Subprocess Mode of the Calling Workflow Process Workflow Mode That is Allowed For the Subprocess Service Flow Service Flow Interactive Flow Any of the following modes can be used: Service Flow Interactive Flow Long Running Flow Any of the following modes can be used: Service Flow Interactive Flow Long Running Flow 7.0 Flow 7.0 Flow
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  • Summer '16
  • Oracle
  • Siebel Workflow, Workflow Guide

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