A: Harddrive CD-ROM Floppy. B: Floppy, Harddrive. C: CD-ROM, Floppy, Harddrive. D: Floppy, CD-ROM, Harddrive. Answer: A QUESTION NO: 54 You are a technician at TestKing. Your newly appointed TestKing trainee wants to make a bootable floppy diskette. What files MUST be copied to the diskette? (Choose three) A: COMMAND.COM B: SYS.COM C: IO.SYS. D: MSDOS.SYS. Answer: A, C, D A bootable floppy contains the default system-files: - COMMAND.COM, IO.SYS and MSDOS.SYS QUESTION NO: 55 A customer’s Windows 98 system does not boot normally. What is Microsoft’s recommended first step to troubleshoot this problem? A: Reboot the system again. B: Start Windows 98 in Safe Mode. C: Revert to the Last Known Good configuration. D: Re-install the Operating System. Answer: B QUESTION NO: 56
220 - 301 Leading the way in IT testing and certification tools, - 215 - A customer’s computer freezes during startup. The computer booted properly yesterday. To get further information, what is the first question the customer should be asked? A: When did the problem start occurring? B: Did the customer hear any unusual noises? C: Does the computer give any error messages? D: What was the customer doing differently? Answer: D QUESTION NO: 57 You are the technician at TestKing. A TestKing receives a “CMOS Checksum Failure” error when she boots her computer. Which of the following components would you need to replace? A: Power Supply. B: CMOS Chip. C: Motherboard. D: CMOS Battery. Answer: D QUESTION NO: 58 A customer complains that she cannot open files on a floppy diskette, nor can she save new files on the diskette. How would you determine if this is a hardware or a software problem? A. Open the system box and replace the floppy drive and see if this work. If it works, it was a hardware problem. B. Set the BIOS Boot Sequence to Boot form a DOS diskette first. Insert a DOS boot diskette and see if the system boots to it. Try writing or copying a file to the Boot diskette. If it works, it is a software problem. C. Make sure that the write protect tab on the diskette is in the unprotected mode. If it works, it was a hardware problem. D. Use a floppy drive cleaner and then try to use the floppy drive. If it works, it was a hardware problem.
220 - 301 Leading the way in IT testing and certification tools, - 216 - Answer: C QUESTION NO: 59 Which of the following has the highest throughput? A. SPP B. ECP (Extended Capabilities Port) C. EPP (Enhanced Parallel Port) D. UPP Answer: B Explanation: Both ECP and EPP use bidirectional communication. EPP only allow communication in one direction (half duplex), while ECP allows simultaneous bi- directional communications (full duplex). Furthermore, ECP uses a DMA channel which enables direct access to peripherals and thus makes it faster. Incorrect Answers A, D: The answers SPP and UPP do not apply.
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- Universal Serial Bus, Accelerated Graphics Port, TestKing