Next, look at the conflict as an opportunity to improve relationships. “Hidden within virtually every conflict is the potential for a tremendous teaching/learning opportunity.” (Myatt, 2012). This is enabled by having an optimistic and positive attitude about the conflict from the get go.
Look at all conflicts as potentially resolvable until proven otherwise. This is an approach to the other five approaches previously mentioned for it is applicable to all of them. Lastly, remove all emotions from the conflict and the conflict resolution. Emotion fuels both sides of an argument and makes the conflict bigger than it needs to be. You should never let “emotions drive decisions” (Myatt, 2012). When emotions are removed from theconflict, a logical and analytical approach can be taken. You must take the first step always by removing your emotional bias from the situation and then proceeding to act. You must stay calm and determine what you believe to be your stance on the issue and how it can be solved that is acceptable to you. Once you have established these guidelines for looking at the conflict, you may then act. It is incredibly important to remember that there is not one approach that is better than another for dealing with conflict. It is all determined by a case by case basis in order to achieve the most effective and conflict free workplace environment. Transition: Now that I have explained how to arrive at the most effective solution for conflict, letme go over a few main points.Restated thesis: The best strategy for conflict management is to use different approaches on a case by case basis.Review of main points: To explain this today I talked about:
1) how to understand the origin of different types of conflicts. Then I addressed2) the different approaches to dealing with conflicts. Finally, I talked about 3) how to decide what option is best.Tie back to introduction: Now, going back to the original scenario, how would you get them to work together? It’s all up to you because the best approach is to take it at a case by case basis.