4 are inputs to the functional area information

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4 are inputs to the functional area information systems, decision support systems, customer relationship management, knowledge management, and e-commerce (Rainer & Cegielski, 2010). TPS must record data accurately and efficient, avoid downtime and errors, and maintain security. Avoiding errors in the systems is extremely important, bad input leads to bad output from the system. Office Automation System Office automation systems (OAS) assist in development of documents, creation of schedules, and communication. (Rainer & Cegielski, 2010). Microsoft Office is the most widely used OAS for document development by making use of Word, Excel, Access, and Publisher. Electronic calendars assist in scheduling meetings, shipments, events, and appointments. Communication through e-mail, voicemail, video conferencing, and groupware help to streamline the process of communicating with employees, business partners and suppliers. Management Information System Management information system (MIS) is the planning, development, management, and use of information technology tools to help people perform all tasks related to information processing and management (Rainer & Cegielski, 2010). MIS includes the use of antivirus software, computer security reporting, employee training, internet use policy, user workstation standards, and e-mail policy.
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