Web links for checklists and templates project audit

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Web Links for Checklists and Templates Project audit checklist templates: web.princeton.edu/sites/ppo/AuditWorksheet.dot Templates for documenting lessons learned: Notes on creating a project audit checklist: - checklist.html References Egeland, B. (2009, October 29). Documenting lessons learned. Retrieved from Meredith, J. R., & Mantel, S. J. (2000). Project management: A managerial approach. New York, NY: John Wiley & Sons. Project Management Institute (PMI). (2004). A guide to the Project Management Body of Knowledge (PMBOK guide). Philadelphia, PA: Project Management Institute. Wysocki, R. K. (2009). Effective project management: Traditional, adaptive, extreme. New York, NY: John Wiley & Sons. 22
Project Deliverables and Ancillary Goals Introduction Direct goals on a project are the stated project objectives of scope, schedule, cost, and customer satisfaction. In closing out a project, these objectives are reviewed to determine whether or not the direct goals and project deliverables are met. Project managers and the success of the project team are typically evaluated on how effectively and completely project deliverables were produced and direct goals were made. Depending on the project and the organizational approach to projects, there could also be a set of ancillary goals that are included in the formal project closure and gathering of lessons learned. Ancillary goals broaden the project evaluations and are included to gather information that is usually more relevant to the organization than to the specific project. Learning Materials Stated Project Objectives The scope of a project is all the work that must be done to satisfy the customer that the deliverables meet the requirements or acceptance criteria agreed upon at the onset of the project. The cost of a project is the amount the customer has agreed to pay for acceptable project deliverables. The project cost is based on a budget that includes an estimate of the costs associated with the various resources that will be used to accomplish the project. The schedule for a project is the timetable that specifies when each activity should start and finish. The project objective usually states the time by which the project scope must be completed in terms of a specific date agreed upon by the customer and the individual or organization performing the work Customer satisfaction is the level to which the customer is pleased with the end result of the project. Customer satisfaction could also be described as deliverable quality. If a deliverable is of high quality, then the customer is satisfied. 22
The Objective The objective of any project is to complete the scope within budget by a certain time to the customer’s satisfaction. Any of these four factors influence the final product deliverables and there are tradeoffs between objectives that sometimes need to be made. For example, if a project is behind schedule there are options generalized as:

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