Through work related currencies 1 Taking initiative 2 Exercising responsibility

Through work related currencies 1 taking initiative 2

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Through work-related currencies 1. Taking initiative 2. Exercising responsibility 3. Going beyond the official job description c. Becoming a Leader i. Emergent Leader ii. Bormann’s method of residues d. Power and Influence of Members i. Designated leader ii. Self-directed work teams iii. Types of power any member can possess 1. Know the types of power 2. Be able to identify them in a specific situation C) Effective Communication in Teams a. Fill Functional Roles i. Task Roles ii. Relational Roles iii. Dysfunctional Roles b. Recognize Both Team and Personal Goals i. Identify Key Concepts Here ii.Understand differences between team and personal goalsiii.Hidden Agendasc.Promote Desirable Normsi.What are norms?ii.What are typical desirable norms?iii.How are they established?iv.When should they be established?v.What tactics might a team use when someone violates these norms? What are the potential implications of these tactics?d.Promote an Optimal Level of Cohesivenessi.What is cohesiveness?ii.What are situations when cohesiveness can be destructive?iii.List the conditions that promote optimal cohesivenesse.Avoid Excessive Conformityi.What is groupthink?ii.What group characteristics lead to groupthink? Chapter 8: Effective Meetings A)Types of meetings (Identify and understand key concepts under each)a.Information-Sharing Meetingsb.Problem-Solving Meetingsc.Ritual Activitiesd.Virtual Meetings
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B) Planning a Problem-Solving Meeting (Identify and understand key concepts under each) a. When to Hold a Meeting b. Setting an Agenda C) Conducting the Meeting (Identify and understand key concepts under each) a. Beginning the Meeting b. Conducting Business i. Parliamentary Procedure ii. Balancing Participation (Turn taking, different types of questions to promote participation) iii. Nominal Group Technique iv. Keep Discussion on Track v. Keeping a Positive Tone c. Concluding the Meeting d. Following up the Meeting D) Problem-Solving Communication a. Stages in Team Problem-Solving- Aubrey Fisher (Know these stages, what they are and how to identify them in a particular situation) b. Enhancing Creativity i. Brainstorming ii. Nominal Group Technique c. Systematic Problem-Solving (Know and Understand the Reflective Thinking Sequence) d.Decision-Making Methods (Know what these are and how to choose the most desirable method for a particular situation)i.Consensusii.Majority Voteiii.Expert Opinioniv.Authority RuleChapter 9: Developing and Organizing the PresentationA)Developing and Organizing the Presentationa.What are the key concepts here?b.How are they explained?B)Analyzing the Situationa.Analyzing the Audiencei.What are the key headings here?ii.Know what goes under each of the key headings.b.Analyzing Yourself as a Speakeri.What are the key headings here?ii.Know what goes under each of the key headingsc.Analyzing the Occasioni.What are the key headings here?ii.Know what goes under each of the key headingsC)Setting your Goal and Developing your Thesisa.General and Specific goalsi.General goal versus Specific Goal1.What are general goals2.What is a specific goal
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