For more information see Options for an Interactive Workflow Process on page

For more information see options for an interactive

This preview shows page 128 - 130 out of 512 pages.

For more information, see “Options for an Interactive Workflow Process” on page 130 . Interactive Workflow Process in a UI Context An interactive workflow process can run only in the context of an end user session. An interactive workflow cannot run in the Workflow Process Manager server component, nor in other server components that do not contain a UI context, such as Business Integration Manager. To run in the context of a session for an end user means the workflow must run within an Application Object Manager that contains UI context, such as Siebel Call Center, Siebel Service, Siebel eSales, or Siebel eService. These applications support view navigation, view display, and so forth, which is necessary when using an interactive workflow because they perform view display through the user interact step, and they require interaction with the end user for clicking buttons and hyperlinks.
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Options for Developing a Workflow Process About the Workflow Mode Property Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A 129 About the Long-Running Workflow Process The long-running workflow process is a type of workflow process that is persistent and that can last for hours, days, or months. One example of a long-running workflow is Send Order to External. In this example, the workflow sends an order to an external system, then waits for a response. You can use the Long Running Flow mode to define a single workflow process in order to handle an entire business process transaction to coordinate between multiple subprocesses. The Quote to Cash business process is an example transaction where a long-running workflow is useful. You can build a long-running workflow process that is collaborative by assigning a subprocess to an end user. You do this by employing the Workflow User Event Service business service, which generates a user event that can span from one user or session to another user or session. For more information, see “Workflow User Event Service Business Service” on page 486 . You cannot use a user interact step in a long-running workflow process. However, you can add an interactive workflow as a sub process step in a long-running workflow. Also, you cannot use the Process Simulator in Siebel Tools to simulate a long-running workflow. For more information, see “Options for a Long-Running Workflow Process” on page 139 and “Defining a Subprocess that Assigns a Long-Running Workflow Process” on page 140 . About the 7.0 Workflow Process The 7.0 workflow process is a type of workflow process that provides backward compatibility for an existing workflow that was defined in a Siebel release earlier than Siebel CRM version 7.7. If an existing workflow was defined earlier than version 7.7, and you upgrade to version 7.7, then the existing workflow becomes a 7.0 Flow by default. For a new workflow that you define, you must use the service, interactive, or long-running workflow mode.
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  • Summer '16
  • Oracle
  • Siebel Workflow, Workflow Guide

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