provider the effective security for EHR. For the IT department, it would seem as if they are outsourcing their own jobs to a third party, but in all actuality the workload is growing beyond what an IT staff endure[Flu14]. Outsourcing relieves the excess and does not necessarily replace the jobs. One of the major benefits of outsourcing is it allows clinical staff to focus on their primary mission of treating patients. The competencies, quality, and respect of the deadlines of outsourced support functions can be controlled and the company can resort to a competitor at anytime [Hel16]. Healthy competition ensures externally for the clinics EHR contract. Since cost is one of the important factors that forces organizations to outsource, this has now created a new market for competition in a growing part of the health information management.
BENEFITS OF OUTSOURCING SERVICES 3 Benefits and Alignment of Outsourcing Services on Organizational Culture After the organization has decided to outsource their EHR to a third party the organization should make sure they have fully examined the impact of outsourcing and their ability to function both long and short term. Proper planning and execution of the transition of outsourcing must be as flawless as possible, by properly communicating with the third party about what the clinics expectations are. External factors can lead to reputational risks, which can impact the organization’s mission statement. Once the outsourcing agreement is in place, the ongoing monitoring of those external factors should continue [Har03]. As long as the deadlines
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- Spring '16
- Electronic health record