35.The ISO 9000 consists of standards and guidelines relating to quality management systems andrelated supporting standards
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36.Operations strategies should;
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37.The overall purpose of process design is to meet the needs of customers through achievingappropriate levels of quality, speed, dependability, flexibility and cost.A.True.B.False.
38.Processes which produce items in high volume and relatively narrow variety, are usuallyrepetitive and largely predictable.
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39.Factor promoting global sourcing:
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40.Processes perform all customer-facing order management and fulfilment activities, includingoutbound logistics.
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