Physical disorders some physical disorders exhibited

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encourage expression of strong emotion). Physical Disorders Some physical disorders exhibited by patients can be connected to communication difficulties. Examples may include: · Stroke: A patient may have difficulty speaking; you may want a close relative to assist in gathering information regarding the patient. · Heart/Lung Conditions: A patient may produce breathlessness; veer toward asking open-ended questions to the patient.
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· Deafness/Blindness: Use Braille when necessary for patients who have a combination of deafness/blindness. Don't assume all patients exhibit both physical disorders. Other Disorders There are several other physical conditions that may impede communication between a health care professional and the patient during the health assessment. These may include: Age: When talking to an elderly patient, face the patient to allow for lip reading; speak slightly louder than normal and in good lighting conditions; when a patient has a hearing aid, ensure he/she is wearing it and it's turned on; be sensitive to the needs of the elderly. Avoid discrimination and communicate respect, acceptance, warmth, and empathy to aid in the information-gathering process. Mental State: Emotions, which can be displayed differently by patients, can impede communication during a health assessment. Tips
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for dealing with this barrier are: · Explore how the client is feeling through open-ended questions. · Use close up observation to elicit any pent-up emotions. · Use active listening skills to help allay fears and enhance the communication process during the health assessment. Learning Disability: Another barrier to communication during a health assessment could involve a patient with a learning disability. Tips for dealing with this barrier are: · Use diagrams, videos and special communication techniques such as Makaton. · Demonstrate patience, respect and warmth. Subject: Sometimes the subject being discussed by the healthcare professional is uncomfortable for the patient. Tips for dealing with this barrier are: · Be sensitive during the assessment process.
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Patient Unable to Ask Questions: Sometimes patients have questions to ask, but do not do so. Tips for dealing with this barrier: · Create an atmosphere which encourages questions. Use of Computer-Mediated Communication: The use of computers is common in healthcare today. Some patients are concerned about confidentiality. Tips for dealing with this barrier are: · Be sensitive in the use of computers. · Ensure maintenance of confidentiality.
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  • Fall '19
  • Health care provider

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