Example zink ps assignment 5 spring 2013doc if you

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Example: Zink PS Assignment 5 Spring 2013.doc If you have any questions, please contact me. PS ASSIGNMENT 5: WRITTEN PROJECT REPORT DUE: April 4, 2013 The PSA report should contain the following information in a typed, double spaced format. Each section of the report should be clearly identified. 1. Title Page {5 points} Report title, your name, course number and name, instructor's name, and date. Space and center the information appropriately on the page. 2. Background Information (minimum of 2 paragraphs) {5 points} Share background information about: A. Your sales rep (name, company, products, etc.) B. The customers visited C. Date and location of PSA
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3. Customer Relations Analysis (minimum of 2 pages, maximum of 4) {30 points} A. Although you should observe and take notes on all of your calls, choose only one call on which to report . Of course, you should choose the call that you found the most interesting and rich in detail. B. This should be a detailed summary of what happened coupled with matching analysis of why it happened. Try to organize this action chronologically. C. Specifically you must include: 1. Examples of verbal and non-verbal communication, which must include observations about: Maslow's Hierarchy and Social Styles vocal inflections body language any other relevant aspects of the setting, the sales rep's behavior or the buyer's behavior 2.
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