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“We are trying to integrate mobile health into the lives of people and patients to help empower them in self-management and have the peace of mind to know when to take action.” Barbara Spurrier, Mayo ClinicPROVIDER PERSPECTIVES AND REMAINING BARRIERS“I think that experimental studies are important. That is, studies where these technologies are randomly assigned and where outcomes that count to patients and providers are tracked. But I also think that there’s space and an opportunity for observational research as well.” G. Caleb Alexander, Johns Hopkins Center for Drug Safety and Effectiveness
Patient Adoption of mHealth. Report by the IMS Institute for Healthcare Informatics.Page 46OBTAINING THE MOST VALUE FROM NON-IDENTIFIED DATAReaching the most vulnerable populations is necessary to achieve the full potential of mHealth in disease management. The use of mHealth apps provides a viable option for patients to stay informed about their conditions, record health data and achieve virtual disease management by healthcare providers. Devices stand out as a key component to monitoring patients especially since they could help overcome some of the barriers for elderly consumers. Wearables and other devices take very little training and do not require manual input from users. The importance of caregivers are also being taken into consideration as part of the equation when developing mechanisms for reaching and managing the health of those most in need but perhaps not as easily reached through typical mHealth solutions. “You really have to simplify digital health solutions, so they make it easier for patients to do the right thing. You have to take into consideration that not everyone is digitally savvy and avoid introducing the additional barrier of understanding complex technology.” Greg Weidner, Carolinas HealthCare System
Patient Adoption of mHealth. Report by the IMS Institute for Healthcare Informatics.Page 47Call to actionFull maturation of mHealth requires prioritization and effort across all stakeholders in the mHealth eco-system Efforts are being undertaken by stakeholders across the health system to improve the quality of care, decrease costs and improve patient experience. Providers are no longer seen as the only stakeholder responsible for improving patient care and achieving these goals. Patients who take an active role in improving and monitoring their own healthcare can alleviate some of the burden on the healthcare system. Increasingly, the patient experience is also taken into consideration when measuring successful delivery of care. The importance of integration, along with shared responsibility of payers, healthcare systems and consumers is now understood as critical to improving all aspects of healthcare delivery, associated costs and outcomes. Accurately connecting patients to their providers is a crucial step in healthcare management, especially for the management of chronic conditions and increased patient satisfaction.