2 Make sure you installed the workflow policy components on the Siebel Server

2 make sure you installed the workflow policy

This preview shows page 440 - 443 out of 512 pages.

2 Make sure you installed the workflow policy components on the Siebel Server. For more information, see Siebel System Administration Guide . 3 Make sure the server processes for email and pager that are required by your workflow policy are running. 4 Make sure the required Workflow Agent processes are running. 5 Make sure each workflow policy, workflow policy condition, and workflow policy action executes as expected: Test your workflow policy by entering data that meets the conditions you defined for the policy. Make sure the policies, conditions, and actions are correctly defined. Make sure the policies, conditions, and actions accurately define the transactions. The correct columns can be monitored.
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Administering a Workflow Policy Testing, Troubleshooting, and Migrating a Workflow Policy Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A 441 6 Make sure the workflow policy actions perform as expected and occur when expected: Make sure your database triggers are generated. Make sure the action interval and sleep times are correctly defined. Make sure the proper action executes. For example, you can check that the email arrives or that the pager notification activates. You can use the Workflow Policies Log view to monitor progress of the Workflow Agent. For more information, see “Using the Workflow Policy Log to Monitor Execution of a Workflow Policy” on page 441 . Using the Workflow Policy Log to Monitor Execution of a Workflow Policy The Workflow Policy Log view displays a log of the records that meet a workflow policy condition that is tracked by the Workflow Monitor Agent process. To use the workflow policy log to monitor execution of a workflow policy 1 In the Siebel client, navigate to the Administration-Business Process screen, the Policy Frequency Analysis view. 2 Query the Policy field for the workflow policy you must monitor. 3 Peruse the log using values from the following table. After you verify that the workflow policy executes as expected, you can migrate the policy to your production environment. For more information, see “Migrating Workflow Policies to the Production Environment” on page 443 . Field Description Policy The name of the workflow policy. Workflow Object The name of the workflow policy object. Object Identifier The ID of the workflow policy object for which the workflow policy condition was met. Object Values Identifying information for the row that met the workflow policy condition. Event The date and time that the workflow policy condition was met.
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Siebel Business Process Framework: Workflow Guide Version 8.1, Rev A Administering a Workflow Policy Testing, Troubleshooting, and Migrating a Workflow Policy 442 Troubleshooting a Workflow Policy Because a workflow policy is based on database triggers, the policy can execute on a database record only after the record is committed. If a policy is based on multiple database tables, then the policy goes into effect only if the records on those tables are committed.
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  • Summer '16
  • Oracle
  • Siebel Workflow, Workflow Guide

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