The toner layer on colour copies is thicker than on

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- The toner layer on colour copies is thicker than on black-and-white copies. As a result, when a colour copy is folded, the toner can peel off at the fold. 4. This machine's data is processed. To prevent data leakage before transferring or disposing of the computer, or returning the leased machine, it is recommended to remove all data stored in all hard disc areas using the overwrite all data feature. 5. Refer to the User's Guide for more information on the overwrite all data feature. Until deleting records, speak with a customer service representative. 1.8 Answer the following questions:
a. List and explain three (3) legal principals of services level agreements and commercial contracts related to an ICT business. Answer in 200- 300 words.
1.9 Answer the following questions: a. Briefly explain the following policies, procedures and plans related to an ICT business. Answer in 50-100 words for each.

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