P 58 when toyota owners began to report problems with

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(p. 58) When Toyota owners began to report problems with sticking accelerator pedals and non- functioning brakes, Toyota at first ignored or rejected the claims. Eventually, the company evaluated the issue. Which of the four steps of the Ethical Decision-Making Framework was Toyota performing when it recalled several of its 2007- 2010 models? A. Asses s risk B. Identify issues C. Gather information and identify stakeholders D. Brainstorm and evaluate alternatives E. Choose a course of action When using the Ethical Decision-Making Framework, the first step is to identify the issues. The next three steps are to gather information, brainstorm/evaluate alternatives, and finally to choose a course of action. Toyota, in its recall, had chosen a course of action. AACSB: Ethics Blooms: Apply Difficulty: 2 Medium Learning Objective: 03-03 Identify the four steps in ethical decision making. Topic: A Framework for Ethical Decision Making 86. (p. 65, Adding Value 3.3) Walmart is leaving no stone unturned in its attempt to position itself as the retail industry's sustainability leader. As explained in Adding Value 3.3, identify the specific requirements Walmart's
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suppliers must satisfy to help Walmart to achieve its goal. A. Merchandi throughout regulations B. Factories must become 20% more energy efficient by 2 C. Factories must include "Walmart Sustainability Initiative D. Factories must keep the air conditioning set no lower th E. All of these. Adding Value 3.3 mentions the requirement that factories become more energy efficient. The other options are not discussed. AACSB: Ethics Blooms: Understand Difficulty: 3 Hard Learning Objective: 03-01 Identify the ethical values marketers should embrace. Topic: Integrating Ethics into Marketing Strategy 87. (p. 57, Adding Value 3.1) For every consumer who purchases a pair of TOMS shoes for $55.00, the company promises that a child will receive a pair of shoes. TOMS shoes is actively engaging in: TOMS shoes is engaged in corporate social responsibility by making shoes available to poor children. AACSB: Ethics Blooms: Understand Difficulty: 1 Easy Learning Objective: 03-03 Identify the four steps in ethical decision making. Topic: Ethics and Corporate Social Responsibility 88. (p. 60, Ethical and Social Dilemma 3.1) In Ethical and Societal Dilemma 3.1, Steve Jansen's small retail store had the opportunity of running a promotion for a weight loss product that would generate 30% to 40% increase in revenue, but chose not to because a teenage girl had recently died from an eating disorder. Which stakeholders were Steve Jansen's primary
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