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11. Organizations need ___________, which are specifically meant to provide them competitive advantages. A. Transaction processing system B. Global systems C. Strategic information system D. Inter-organizational systems12. Today a bank providing an ATM so that its customers can withdraw and deposit cash without the need of a human teller is an example of a:
13. The first step of the strategic planning process, which clearly identifies what the mission of the organization is, is often referred to as what?14. What does SWOT stand for? 15. The Priority Matrix allows managers to evaluate and prioritize potential initiatives on what two dimensions?A. Imperatives, quick wins B. Time, Difficulty C. Ease of implementation, potential returns D. Complexity, commitment16. For Kiva Systems, a robotics company that builds robots that move over warehouse floors and transport goods, the development of flying drones by another company that can transport goods represents:17. A multi-national company has office around the worlD. The company has various departments (e.g., Finance, IT, Marketing) in each country. The department names (e.g., Finance) are unique in each country but not across countries. The company stores quarterly performance scores for each department from every country in its central
database that has two tables named “Department” and “Performance”. Which of these is most likely to be true?