The Office Parks Rec Broad City TASK PERFORMANCE Job SpecificNon Job Specific

The office parks rec broad city task performance job

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The Office Parks & Rec Broad City
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TASK PERFORMANCE Job-Specific/Non-Job Specific Task Proficiency (Campbell’s model) an individual’s capacity to perform the core substantive technical tasks central to the job as well as those that are not specific to the job. proficiency in completion of the actual behavioral requirements of the job doing what appears on the job description Task Performance
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TASK PERFORMANCE Behaviors or task statements that can be found on the job description. Sales Representative, Mondi (indeed.com)
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(Borman & Motowittlo, 1997) CONTEXTUAL PERFORMANCE Also called Occupational Citizenship Behaviors (OCB) Behaviors that contribute to organizational effectiveness that are not direct requirements of the job. Includes: Helping & cooperating with others Persisting with enthusiasm and extra effort to complete one’s own tasks successfully Volunteering to carry out tasks/activities that aren’t part of the job Following organizational rules & procedures. Parks & Recreation Example ; Key & Peele
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TASK VS. CONTEXTUAL: KEY DIFFERENCES Task Performance Contextual Performance (OCB) vary across jobs Doesn’t vary across jobs More likely to appear on performance appraisals Less likely to appear on performance appraisals Related to job knowledge, cognitive ability, skills Related to personality
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COUNTERPRODUCTIVE WORK BEHAVIOR (CWB) The dark side of performance. Defined as: “voluntary behavior that violates significant organizational norms and threatens the wellbeing of the organization, its members, or both.” Can include workplace violence – but this is rare in most organizations. Typically less intense behaviors – like theft, harassment, gossip, sabotage.
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Counterproductive Behavior Interpersonal Deviance Organizational Deviance Property Deviance Producti on Deviance Harassment Gossip Verbal Abuse Fighting Theft Property Damage Sabotage Absence Tardiness Long Breaks Substance Abuse Sloppy Work (Robinson & Bennett, 1995; Sackett & DeVore, 2001)
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SOME EXAMPLES Broad City: What type of CWB is this? Parks & Rec What examples did you see here? The Office What type(s) of CWB(s) did you see here?
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PREDICTING CWB S & AGGRESSION What causes CWBs and Aggression at work?
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