Over half 552 of the respondents felt that their

Over half (55.2%) of the respondents felt that their health had not
changed, whilst slightly more than half of the other respondents
(comprising 27.1% of the total) thought that their health had
improved;
• Almost all (93.3%) respondents felt safer;
• Over two-thirds (69.7%) felt more independent;
• Very few (3.5%) felt lonelier;
• Four-fifths (82.3%) either “disagreed” or “strongly disagreed” that
they felt more anxious and stressed;
• Most (87.2%) thought that their families now worried less about them;
• About two-fifths (40.8%) felt that their equipment had not affected the
amount of help they needed from their family, whilst about one-third
(32.8%) felt that they needed less help.
York Health Economics Consortium at York University/Scottish Government Final Evaluation Report, Jan 09
3
© 2008 Tunstall Healthcare Group Ltd
Reduced pressure on informal
carers
• Three-quarters (74.3%) of the respondents felt that telecare equipment has
reduced the pressures on them by reducing their stress levels
• Fewer than one-in-twenty (4.3%) felt that their stress levels had increased;
• Carers generally felt that the equipment gave them peace of mind as they
worried less (e.g. about falls);
• They felt that people with learning disabilities could enjoy greater
independence and that the equipment could enable people with dementia to
remain living in the community for longer;
• Even if stress levels had fallen, several respondents highlighted that caring
can still be very demanding and stressful (especially if the client will not use
their equipment);
• However, many carers were very positive about the telecare service and
also very grateful for it.
York Health Economics Consortium at York University/Scottish Government Final Evaluation Report, Jan 09

Business Case Page 23
North Yorkshire County Council
© 2008 Tunstall Group Ltd
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Evidence ensures
mainstreaming of service
BACKGROUND
• By 2020 there will be 50% more people over 65, 54% more people with dementia
• If the general model of social care service provision remains the same, by 2020
NYCC will need 3420 more domiciliary care packages and 1817 additional places in
care homes at a cost increase of £43m per annum in real terms by 2020.
OUTCOMES
• Two pilot projects in Selby district and Harrogate ran in 2005–2006.
• From 42 clients on the pilot the cost comparison between a traditional
package of care as compared with the package including telecare,
produced a gross saving of £6,800 per person or a net saving £4,300
per person.
• 21 people were diverted from residential care (including EMI placements)
and were enabled to live independently in the community.
• Today, telecare is available for all individuals needing Adult and Community
Services support as part of the range of mainstream personalised solutions
to suit their individual circumstances
.