Refugees a survey to assess impact of activities and

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refugees, a survey to assess impact of activities, and in-depth interviews to identify negative and positive coping strategies within the community. In addition to process and output measures – for example, monitoring of numbers and types of beneficiaries and activities, UNHCR Syria’s 91 Interview, staff member international agency, July 19 2012. 92 Ager & Metzler (2012). 93 Bass, Neugebauer, Clougherty, et. al. (2006); Bolton, Bass, Neugebauer, et. al. (2003); Rahman, Malik Sikander, et. al. (2008). 33 A Global Review
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MHPSS program developed a contextually relevant survey instrument to enable comparison of baseline to post-intervention results, for example, for case-management clients, enabling an assessment of symptoms of distress and functioning prior to case management and after. These methods have generated data concerning the impact of the program, for example, showing the impact of case management on clients’ symptoms or the forms of social support that refugees drew on in order to cope with stress. This has enabled UNHCR to adapt and inform the program based on these findings. Moreover, this data has provided a tool for advocacy. Using the evaluation results, program staff are more able to make the case for the effectiveness and necessity of the program as a part of the response to humanitarian crisis in Syria. Throughout this review, academics, UNHCR staff, and MHPSS practitioners from other organisations identified the issue of implementing high-quality monitoring and evaluation activities as a challenge in the field of MHPSS. The case of UNHCR Syria’s program activities indicate the potential for integrating monitoring and evaluation systems within programs. Moreover, as discussed further in Section IV, UNHCR has a set of assessment and monitoring tools that can form the basis of improved activities in this area. Having presented definitions of MHPSS and identified the primary influences on the development of a field, this review will turn to the question of where UNHCR fits within this field, mapping its current activities, presenting specific examples from field settings, and analysing relevant UNHCR’s policy guidelines and approaches. A boy plays football amid the destruction in Siddiqine. © UNHCR / A. Branthwaite / August 26, 2006 34 UNHCR’S MENTAL HEALTH AND PSYCHOSOCIAL SUPPORT FOR PERSONS OF CONCERN
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3. UNHCR and MHPSS: mapping activities and policies Data collected in the course of this evaluation is presented here, in order to identify the current role of UNHCR in MHPSS activities, and identify gaps and challenges in this role. Findings from an online survey mapping current UNHCR activities and attitudes towards MHPSS activities are presented here. Further, a description of UNHCR Syria’s MHPSS program, and emerging themes and issues in MHPSS response in neighbouring host countries (focusing on Jordan and Lebanon) is provided. Finally, current policies and guidelines are analysed, and principles to guide UNHCR’s approach to MHPSS are identified.
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  • Humanitarian aid, psychosocial support

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