Asking each candidate to answer different questions JEG recently evaluated its

Asking each candidate to answer different questions

This preview shows page 5 - 7 out of 9 pages.

Asking each candidate to answer different questionsJEG recently evaluated its manufacturing processes and discovered that the monotonous nature of jobs was contributing to employee dissatisfaction. As manufacturing worked on an assembly-line system, each employee had to repetitively add just a single part of the product. JEG decided to form the employees into teams and have each team assemble a complete product together. This effort by JEG to make the work more interesting for its employees is known as ___Reengineering Which of the following is one of the key components of social intelligence?Behavioral flexibilityUse of referent power is a cost-free way to influence other people. TrueAmounts of reciprocal influence are limited in a leader-follower relationship in the maturity stage. FalseWhich of the following can be considered the essence of emotional intelligence?Awareness of others Leadership process can be best described as a(an) ___Interpersonal process Which of the following theories/models has its primary emphasis on follower’s readiness to engage in learning new tasks?Hersey and Blanchard’s situational leadership modelArminor, Inc. distributes medical and surgical supplies, apart from providing supply chain management services in the United States. The company is known for employee friendliness and quality of work life. The company requires its managers to be aware of the employee’s feelingsand their own feelings. The company recruits managers who have the ability to self-regulate their activities. Which of the following leadership skill is likely to be considered the most important by this company?Emotional intelligenceClass consciousness is considered a negative leadership attribute across cultures.FalseCharles leads a team of eleven employees in a fashion design company. He believes in achieving better productivity by effectively managing the employees. He adequately rewards good performers at his company and insists on the use of standard procedures. He makes changes only when it is absolutely essential for the survival of the company. Charles in a(an) ___ leader. Transactional
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___ is a theory that emphasizes the role of conscious aim and intentions in directing human actions.Goal-setting theoryA call center manager hopes to improve the performance of her staff by decreasing the average time spent on a call. First, she sets up a performance board where the average length of a call for the previous week is posted and compared to the average call length for the precedingfour weeks. Then, she encourages the staff to reduce the average. According to goal-setting theory, how could she improve this scheme?She should make a goal more specific___ is a process theory that, in part, describes how to increase an individual’s sense of self-efficacy, thus increasing motivation.
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