Reflecting on My Conflict-Handling Styles
Think of a conflict in your own life.
Which style best describes the way you handled the
conflict? Was it the appropriate style?
Explain which style would have been most
appropriate and why.
When to Avoid
Pamela Valencia, an organizational development consultant
and trainer to Fortune 500 companies, recommends avoiding
You decide that the conflict has no value, and that you’re better off
saving your time and energy for other matters. Additionally, this can
be a good temporary solution if you need more time to gather facts,
refocus, take a break, or simply change the setting of the conflict.
However, be sure not to avoid people in your attempt to avoid conflict
—don’t be evasive.
Why Styles Matter
Because conflict is so pervasive, it is no surprise that
researchers and managers have both devoted considerable
attention to the topic. Key points about conflict-handling styles