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Unit Sector
Management and Leadership – Management
Elements and Performance Criteria
ELEMENT PERFORMANCE CRITERIA
Elements describe the essential outcomes. Performance criteria describe the
performance needed to demonstrate
achievement of the element.
1. Develop operational plan 1.1 Research, analyses and document

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resource requirements and develop an
operational plan in consultation with
relevant personnel, colleagues and specialist
resource managers
1.2 Develop and/or implement consultation
processes as an integral part of the
operational planning process
1.3 Ensure the operational plan includes key
performance indicators to measure
organizational performance
1.4 Develop and implement contingency
plans for the operational plan
1.5 Ensure the development and
presentation of proposals for resource
requirements is supported by a variety of
information sources and seek specialist
advice as required
1.6 Obtain approval for the plan from
relevant parties and explain the plan to
relevant work teams
2. Plan and manage resource acquisition 2.1 Develop and implement strategies to
ensure that employees are recruited and/or
inducted within the organisation’s human
resources management policies, practices
and procedures
2.2 Develop and implement strategies to
ensure that physical resources and services
are acquired in accordance with the
organisation’s policies, practices and
procedures
2.3 Recognise and incorporate requirements

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BSBWOR501
for intellectual property rights and
responsibilities in recruitment and
acquisition of resources and services
3. Monitor and review operational
performance
3.1 Develop, monitor and review
performance systems and processes to
assess progress in achieving profit and
productivity plans and targets
3.2 Analyse and interpret budget and actual
financial information to monitor and review
profit and productivity performance
3.3 Identify areas of under-performance,
recommend solutions and take prompt
action to rectify the situation
3.4 Plan and implement systems to ensure
that mentoring and coaching are provided to
support individuals and teams to effectively,
economically and safely use resources
3.5 Negotiate recommendations for
variations to operational plans and gain
approval from designated persons/groups
3.6 Develop and implement systems to
ensure that procedures and records
associated with documenting performance
are managed in accordance with
organisational requirements
Skill Performance
Criteria
Description
Reading 1.1, 1.5, 2.1, 2.2, 3.1,
3.2, 3.3, 3.4, 3.6
Identifies and extracts relevant information from

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a range of complex texts
Gathers, interprets and analyses workplace
documentation to determine requirements for
the operational plan
Writing 1.1-1.5, 2.1, 2.2, 3.1-
3.6
Develops and documents a range of detailed
texts relating to the management of an
operational plan according to organisational
requirements
Ensures the vocabulary, grammatical structures
and conventions are appropriate for the context
and target audience
Oral