Products and servicesEither products or servicesGoodsIdeasInfrastructure Private or public sets of benefits.
Monitor own work performance2.4Identify signs of stress and effects on personal wellbeing
Signs of stressAbsence from workAlcohol or other substance abuseConflictPoor work performance.
Negative effects of stressOver time, negative stress which is not managed effectively can seriously damage a person’s health and wellbeing.
Monitor own work performance2.5Identify sources of stress and access appropriate supports and resolution strategies
Sources of stressComplex tasksCultural issuesWork and family conflictWorkloads.
Support and resolution strategiesAwareness raisingCounsellingEmployee Assistance Programmes (EAP)Family supportGroup activitiesJob design and mediationSharing loadTime off and training.
Co-ordinate personal skill development and learning3.1Identify personal learning and professional development needs and skill gaps using self assessment and advice from colleagues and clients in relation to role and organisational requirements
Self assessmentSelf assessment is the process of assessing our own abilities against the job requirements to identify any gaps in our knowledge and skills, or areas in which we need to undertake some learning. This can be done informally just by reflecting on those aspects of the role that we feel we do well and the identifying the areas that we feel less comfortable or confident with.
Approach to self assessmentReview the job description and identify which responsibilities:You feel you can carry out confidently and competentlyAre a challengeWhere you may need some experience, training or other help.
CompetenciesThese are statements which indicate the level of performance required in the roleThese are similar in a way to KPIs as they set standards of performance for the job role.
Assessing learning needsWhen assessing your own learning needs, it is important to be honest with yourself It is also important not to be too modest – if you have a particular skill or strength in an area, give yourself the credit for itHowever, if you know deep down that you find an aspect of the job difficult or demanding, then this may indicate an area in which you would benefit from some development.
Input from othersHow we perceive our own performance is not always the same as how others perceive it and so it is useful to gain a perspective that is outside our own view of things.
Co-ordinate personal skill development and learning3.2Identify, prioritise and plan opportunities for undertaking personal skill development activities in liaison with work groups and relevant personnel