Stage iv behaviour in stage iv conflicts become

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Stage IV Behaviour: In Stage IV, conflicts become visible. Behaviour stage includes the statements, actions, and reactions made by the conflicting parties. For example, you may assertively question a colleague whom you have a conflict with. Stage V Outcomes: Outcomes of conflict may be functional or dysfunctional. Conflict is not necessarily bad. Conflict may improve group performance if it encourages creativity or reduces groupthink (Study Unit 4, Section 2.2.1: Groupthink). However, conflict can also hinder performance if it breeds discontent and breaks personal ties. You should now read Robbins and Judge (2015), Chapter 14, pp. 436-443 to learn more about the conflict process. Potential opposition or incompatibility Cognition & Personalisation Intentions Behaviour Outcomes
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BUS103 STUDY UNIT 5 SU5 11 Also, take a look at Exhibit 14-3 to see the range of behaviours that people may engage in during conflict. Please click here to login to your Library account and access the Newslink database. Search for the article titled “ Bonding at work ” in The Straits Times on August 11, 2012. When you read the article, think about what organisations and managers can do to minimise conflict at work. You should now watch Study Unit 5, Sections 9, 10, 11, 12, 13, & 14. 9. Conflicts Different Views 10. Conflict Process Model Broad Overview 11. Conflict Process Model Stages 1 & 2 12. Conflict Process Model Stage 3 Conflict Handling Intentions 13. Conflict Process Model Stage 4 Conflict Handling Behaviour 14. Conflict Process Model Stage 5 Conflict Outcomes (Access video via BlackBoard)
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BUS103 STUDY UNIT 5 SU5 12 Chapter 3: Negotiations 3.1 Distributive and Integrative Bargaining Have you ever been in a situation where you tried to buy an item from another person? Have you tried convincing a colleague to help you with your workload? If you have been in these situations, you have negotiated. Negotiation is a process in which two or more parties exchange goods or services and attempt to agree upon the exchange rate for them. Do you enjoy negotiation? Do you think you are good at negotiations? Do you think negotiations result in win-win situations or win-lose situations? Read the next few paragraphs to learn more. There are two main approaches to negotiations: distributive bargaining and integrative bargaining. 3.1.1 Distributive Bargaining What happens when you decide to buy a used car? You hope to pay a lower price while the original car owner hopes to sell it for a higher price. It is a zero sum situation where any gains you make is at the expense of the other party. If you buy the car at a lower price, the seller makes less money. This type of situation is considered distributive bargaining. Distributive Bargaining: Negotiation that seeks to divide up a fixed amount of resources; a win-lose situation.
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