ImplementationUtilizing hourly rounding and the tool called AIDET (Acknowledge, Introduce, Duration,Explanation, and Thank you) will assist in attaining improvement initiatives. The AIDET model uses evidenced-based strategies to achieve positive outcomes and patient satisfaction (Studer, 2012). The hourly rounding enhances communication between disciplines and the patient and enhances the patients’ outcomes, experience, and satisfaction (Allen, Reick, & Salisbury, 2016).The acknowledge phase focuses on communication (verbal and non-verbal) between patient and support system. The next phase is introduction which provides the audience with a purpose, title, and identifies who they are. Duration follows the introduction and it gives insight to wait/activity times and follow-up visits. The explanation phase gives a patient a clear understanding of what is going on and provides the steps the patient can expect to occur. Lastly, it is important to express gratitude the patient and/or their support system (Studer, 2012).
IMPROVEMENT INITIATIVE 3Furthermore, implementing and ensuring hourly rounds are completed will enhance patient experience by continuously checking and assessing their pain, comfortability, activities ofdaily living, and if they need anything. Doing hourly rounds will enhance safety of patients and help to promote positive outcomes.
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- Fall '19
- Health care provider, Studer