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Social capital can improve operations.16
The corporate staff in the accounting department at ABC Corporation went on 12-hour days during the holiday season, just like the regular retail employees do during that season. This is an example of a(n) _________ change.ProductRadically innovativeAdaptiveInnovative17The extent to which an individual identifies with an organization and commits to its goals is called:Organizational satisfactionOrganizational commitmentJob involvementPerceived organizational support18Joyce finds that the members of the project team to which she has been assigned in her management classare all athletes on the college’s football and basketball teams. She immediately considers dropping the class because she thinks her experience with that team will be negative. Joyce is likely to be reacting to a:Self-serving biasSemantic memoryNegativity bias
Stereotype19The productive potential of an individual’s knowledge, skills, and experiences is known as:Soft skillsEthical capitalHuman capitalSocial capital20Chris, a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes:High self-directionHigh securityHigh influence over othersHigh social value21When something is _______, it stands out from its context.SemanticSalientA schemaStereotypical
22A person can build his/her social capital by:Being trained in new skillsShadowing a higher-level managerGetting a mentorLearning a new language23Performance on tests like the Scholastic Aptitude Test and the Graduate Management Admissions Test is likely to be most closely related to:Logical-mathematical intelligenceInterpersonal intelligenceIntrapersonal intelligenceNaturalist intelligence24.Acme Movers is a company that ships goods and cargo to all locations in the United States. The