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A well-developed company usually have many employees scattered in various departments ofthe organisation. As a newly appointed HR trainee, Jane Cambridge should understand thementality of these employees and their issues to deal with them. As she does not haveprofessional experience, she can take guidance from senior staffs of the organisation (Albrecht etal. 2015). However, she must have sufficient theoretical knowledge about professionalbehaviour, skills and knowledge to handle the employees.Knowledge needed:To become a HR professional, Jane Cambridge should be a graduate in Business Administration,or she can have a higher qualification such as MBA or post-graduate degree. She should have good knowledge related to HR policies and various legal affairs such as safetyrules and employment laws. She should have a good interest in learning new concepts fromothers, which is CPD (Continuous Professional Development). The HR officers should have proficiency in handling company databases. It means, the newlyappointed trainee should have relevant knowledge to handle the professional and personal data ofthe employees.The most important factor is the HR trainee should understand the requirements of the companyto search new candidates for appropriate job role (Ellinger and Ellinger, 2014). She should ableto prepare interview questions to filter appropriate candidates from a large group of applicants In addition, all the HR professionals including the trainees should understand the importance ofHPW to develop effective training programs.Skills Required:4
DEVELOPING INDIVIDUALS TEAMS AND ORGANISATIONSA Human Resource officer should have excellent communication skills to engage with theemployees. Otherwise, they might not be able to understand the issues of the employees. Itincludes both oral and written skills.The HR officer should able to motivate the employees. It can be done through communication orwith compensation policies. The trainee should have strong analytic skills to understand the problems and make effectivedecisions. Apart from this, critical thinking is also necessary (Bengtsson and Carlson, 2015).Further, the HR must have strong convincing power so that they can negotiate with theemployees. It can be applied to handle complex situations Expected Conduct:A HR must be polite and diplomatic. Especially, in the case of newly joined trainees they shouldfollow assertive behaviour. They must not react in complex situations as it can create conflictwith the employees.HR As an employee of a large organization, the HR should be responsible enough to manage theemployees.The HR officials should be proactive and flexible so that that they adjust their schedule as perrequirements of the company.