Professionals take on special rights and obligations

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Professionals take on special rights and obligations because of their special claims to knowledge, wisdom, and respect. TRUE Project management refers to the application of knowledge, skills, tools, and techniques to achieve specific targets within specified budget and time constraints. Protection for trade secrets is enforced at the federal level. FALSE Prototyping is more iterative than the conventional lifecycle. TRUE Public key encryption uses two keys. TRUE Re-designing and automating business processes can be seen as a double-edged sword because increases in efficiency may be accompanied by job losses. Redirecting a Web link to a different address is a form of: spoofing. Reduced workforce, lower outside vendor costs, and increased productivity are tangible benefits of information systems. Reducing the business process layers in a distribution channel is called: disintermediation . Regulated common carriers are not held liable for the messages they transmit. Retail consumer e-commerce is still growing at double-digit rates. FALSE Returns management is an important capability for service processes that is found in most major CRM software products. Rigorous password systems may hinder employee productivity. RSI can be induced by tens of thousands of repetitions under low-impact loads. Safety stock acts as an inexpensive buffer for the lack of flexibility in the supply chain. FALSE Sales force automation, SFA modules in CRM systems help sales staff increase their productivity by focusing sales efforts on the most profitable customers, those who are good candidates for sales and services. Selling a customer with a checking account a home improvement loan is an example of: cross-selling. Selling products and services directly to individual consumers via the Internet best describes: B2C e-commerce. Selling the same goods to different targeted groups at different prices is called: price discrimination. Service platforms integrate(s) multiple applications from multiple business functions, business units, or business partners to deliver a seamless experience for the customer, employee, manager, or business partner and provide a greater degree of cross-functional integration than the traditional enterprise applications. SFA modules in CRM systems would provide tools for: managing sales prospect and contact information. Shopping bots are a form of intelligent agent. TRUE Simon's four different stages in decision making are, in order from first to last: intelligence, design, choice, and implementation. Smaller firms may outsource some or many security functions to: ISPs. Smartphones typically feature state-of-the-art encryption and security features, making them highly secure tools for businesses. FALSE Sniffers enable hackers to steal proprietary information from anywhere on a network, including e-mail messages, company files, and confidential reports. TRUE Spam is unsolicited e-mail. FALSE Specific security challenges that threaten clients in a client/server environment include: unauthorized access; errors; spyware.
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