The department recognises that whilst IRIS has provided solid foundation for the collection of data across a number of funded programs including integrated family services there are limitations in the flexibility of IRIS to meet the needs of these programs in the future. With this in mind the transition from Family Services IRIS to CRISSP project is focusing on the development of an integrated family services case type in CRISSP. The key rationale for the departments decision to move from IRIS to CRISSP include: Technology: o IRIS was designed as an interim data collection solution but has functional limitations as we move forward in supporting families who require support and services; o IRIS was developed in a technology which does not support the sharing or transferring of information electronically without manual intervention; o The technology which underpins CRISSP provides a modern and flexible base for system design, functional enhancement and growth; o Web based technology provides flexible access to information in a secure and supported environment; o DHS are committed to maintaining the technology to support both internal and external users and organisations. The provision of a fully maintained and supported system to CSOs is a client information and case management system at no cost to the organisation. It should be noted that organisations can choose to invest in a commercial product with case management capabilities,. Practice Support: o Currently the completion of IRIS data is a reporting requirement and is often completed in addition to case practice requiring duplication of data entry to meet both reporting and case management requirements; o The use of a client and case management application provides the collection of reporting data either as a stand alone or as a component of a comprehensive case system where data is gathered as a result of case management not solely for the purpose of meeting reporting requirements. CRISSP is a modern client information and case management system which supports case practice with data collection occurring as a result of case practice rather than being an additional requirement/impost; Example: Issues can be recorded for reporting purposes however these could then be utilised in other case areas such as pulling the issues through into system documents preventing users to have to re-enter the same information. This is time saving as well as ensuring integrity and consistency of data recording. Client demographics only need to be entered once to then be made available in any system generated document without re-entering.
Project Brief - <Project Name> Background Page 8 of 31 Department of Human Services ― Confidential and Copyright Version: 2.2 C:\DOCUME~1\xgoh0705\LOCALS~1\Temp\notes1A552D\FS CRISSP Project Brief Final.doc Save Date: 25 Aug 2010 2.3 Project Objectives The objectives of this project is to leverage the current capabilities and functionality of the Integrated Client and Case Management system, so that CRISSP can provide CSOs funded to provide Integrated Family Services, with a system which meets the needs of the sector. The
- Spring '17
- Project Management, CRISSP