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oDesign team reward structures with hybrid outcome interdependence, which means that members receive rewards that are dependent on both their team’s performance and how well they perform as individuals.*Look at chart in notes.
Chapter 12 Teams: Processes•Team process -reflects the different types of activities and interactions that occur within teams and contribute to their ultimate end goals.oTeam characteristics, like member diversity, task interdependence, team size, and so forth, affect team processes.oTeam processes in turn, have a strong impact on team effectiveness.•Process gain is getting more from the team than you would expect according to the capabilities of its individual members. *similar to “synergy”•Process loss is getting less from the team than you would expect based on the capabilities of its individual members.•Coordination loss consumes time and energy that could otherwise be devoted to task activity.oProduction blocking occurs when members have to wait on one another before they can do their part of the team task.•Motivational loss is the loss in team productivity that occurs when team members do not work as hard as they could.•Social loafing happens when the members exert less effort when working on team tasks than they would if they worked alone on those same tasks.•Task work processes are the activities of team members that relate directly to the accomplishment of team tasks.oWhen teams engage in creative behavior, their activities are focused on generating novel and useful ideas and solutions.Brainstorming involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue.Nominal group technique is similar to a traditional brainstorming session, but it makes people write down ideas on their own, thereby decreasing social loafing and production blocking.Boss should not be the first to talk to give ideas b/c people are likely to agree with him and not give their own ideas.oDecision MakingDecision informityreflects whether members possess adequate information about their own task responsibilities.Staff validity refers to the degree to which members make good recommendations to the leader.Hierarchical sensitivity reflects the degree to which the leader effectively weighs the recommendations of the members.
oBoundary spanning involves activities with individuals and groups other than those who are considered part of them team.