145 What percentage of your job in terms of of hours spent relates directly to

145. What percentage of your job (in terms of % of hours spent) relates directly to keeping CODWRD up and running? ____ By ‘directly related,’ I mean either fixing CODWRD when it goes down, or working to prevent it from crashing in the first place. 146. How many years and months have you worked with your current lead/supv, both now and in past jobs? _____yrs. ____mths. 147. How old did you turn on your last birthday? ____ 148. How many promotions have you had over the past five years, if any? ____ 151. How many base pay increases have you had over the past five years, if any? ____ 152. What is your current grade level? ____ 153. How many years of academic, vocational, or professional education have you obtained beyond high school? _____ THAT COMPLETES THE QUESTIONNAIRE, _____. THANKS VERY MUCH FOR YOUR HELP! Again, I want to compliment you on being a part of the CODWRD team! I have one request for you. So that I can obtain consistent results from all team members, I would request that you do not discuss this questionnaire with other members of the team or those in other departments. Okay? ____________________ Also, to follow up on what I said at the beginning, were there any questions I asked that made you feel uncomfortable or that I should not have asked? ________________ THANKS AGAIN, AND BEST OF WISHES TO YOU! 252

APPENDIX D SUPERVISOR QUESTIONNAIRE First, I’ll ask you to evaluate each of your team members in terms of several attributes. Is that okay? If my list is correct, I have the following people reporting to you: ________ _______ _______ _______ ________ _______ _______ ________ _______ _______ _______ _______ (Reconcile the list) The first attribute I want you to give me your opinion with respect to your team members is the individual’s contribution to effective team cooperation . By this, I mean the degree to which an individual enhances the willing and effective cooperation among members of the CODWRD team. By cooperation, I mean the person willingly coordinates activities with others and helps them out when needed. In other words, the degree to which an individual both willingly cooperates with CODWRD team members her- or himself, and also influences other team members to do the same. I’ll ask about your folks in alphabetical order, so think ahead a little about some reasonable range of best to worst workers, such that we can cover a wide range in terms of your best (which will be strongly agree answers) and your worst (which will be strongly disagree answers). Okay?