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16.A(n) ____________ is a presentation that teaches listeners how to do something. A.trainingB. active learningC. status reportD. briefingA training is a presentation that teaches listeners how to do something.Adler - Chapter 12 #16Topic: Informative Presentations: Training17.After working on a new computer software system for the past two years, Richard was selected to explain to employees how to use the software. Which of the following workplace presentations is Richard giving in the above situation? Adler - Chapter 12 #17Topic: Informative Presentations: Training18.The first step in planning a training program is to Adler - Chapter 12 #18Topic: Informative Presentations: Training19.All of the following approaches will help your audience understand and remember the material you present in your training session EXCEPT: Adler - Chapter 12 #19Topic: Informative Presentations: Training
20.Which of the following is NOT a strategy to use in a training session? A. Cover only necessary information.B.Start with the least important detail and then work up to the most important details.C. Emphasize the organization of your material.D. Link the topic to the audience.When you deliver a training, cover only the necessary information.Adler - Chapter 12 #20Topic: Informative Presentations: Training21.Which of the following is NOT recommended for helping you emphasize the organization of your material in a training session? Use repetition and redundancy to help emphasize the organization of your material in a training session.Adler - Chapter 12 #21Topic: Informative Presentations: Training