Followed by the readers courtesy title and last name

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followed by the reader's courtesy title and last name, followed by a colon, depending on the  formality of the letter.  a. TRUE b. FALSE 1 out of 1 Correct. The answer is a.  Chapter 14 describes two common letter formats. One is modified block. What is the other format  described in Chapter 14?  a. full block style b. modified block with enhanced formatting c. simplified block d. full-justified block e. none of the above 1 out of 1 Correct. The answer is a.  The number following an enclosure notation at the bottom of a letter indicates the number of  sheets of paper enclosed with the letter.  a. TRUE b. FALSE 1 out of 1 Correct. The answer is b. 
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According to Chapter 14, three elements are always found at the top of each page of a memo.  One is the page number. What are the other two?  a. a horizontal line b. the date of the memo c. the cross-reference line d. the attention line e. the name of the recipient 2 out of 2 Your answer of b is correct.  Your answer of e is correct.  Question Mark Perception licensed to Bedford, Freeman & Worth Publishing Group LLC
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