According to eventige.com, merchants have tremendous data and analytics at their disposal to instantly, sell, promote, and market to their customers from around the world and not having a language barrier. The service provided to customers by using this technology provides a superior and high quality of support without depending or hiring a person to do it. In E-Commerce, there are many advantages since they can switch to any language depending on the area that it services and the demand of their customers. I.Artificial Intelligence makes it easier for E-Commercea.How to identify products and describe them – Some programs can make product descriptions easier for customers.b.It helps to identify goods that are counterfeit – AI applications that are helpful at the time of trying to determine if the product is real or trustworthy.They can also track the history of the product and demand to be removed from the sites.c.Supply chain efficiency – How these programs help get around any barriers between sellers, buyers, and suppliers in other countries and with a different language. d.Analyze Data – Real-time analysis obtained from big data that the AI identifies. It makes it easier for the merchants and can balance and understand the information coming in down the line to an E-Store. The use of Chatbots is among the best AI technologies. They have empowered retailers to mechanize the most well-known inquiries and reactions to enable their clients to locate the correct data. For example, when calling a call center, and you cannot understand the person that is on the other side of the line creates a problem. Chatbots are replacing people and can beprogrammed to address any concerns that customers have. Another advantage would be that these chatbots can store the data from all the incoming calls, and that could be needed for later analysis. II.Chatbots can assist by:a.Answering Questions – They are programmed to learn, store information, analyze every question, and respond to the needs of the customers.b.As VA or Virtual Assistants – Chatbots that use the NPL are presently unmistakably further developed and accomplish progressively through their capacity to comprehend characteristic language.