confidential complaints procedure many lesbian gay and bisexual workers do not

Confidential complaints procedure many lesbian gay

This preview shows page 7 - 9 out of 11 pages.

confidential complaints procedure - many lesbian, gay and bisexual workers do not complain because they are not out at work. The fact that the abuse is not aimed directly at them makes it no less intimidating. A confidential complaints procedure enables people to make a complaint without fear of reprisal or of outing themselves to anyone apart from the designated person/people, who should not have to be their line manager. tackling harassment by service users - managers sometimes advise (or even instruct) front-line workers who are lesbian, gay or bisexual to conceal their sexual orientation from service users or the public. This is only acceptable if it is applied to workers of every sexual orientation. It is no more acceptable to stop lesbian, gay and bisexual people talking about a same sex partner than to stop married colleagues referring to their spouses. AIMS Make sure the harassment policy includes specific reference to homophobic and biphobic harassment and includes: - a confidential complaints procedure - steps to tackle harassment by managers, co-workers, service users and the public. Family friendly and work/life balance policies Partly because so many lesbian, gay and bisexual workers keep their family life private to avoid prejudice, there is sometimes a perception that they have no family life. In fact, everyone needs to take time off for family responsibilities at some time in their working lives. Although non-traditional family patterns are increasingly common, they are still not recognised in many so called ‘family-friendly' policies. Statutory rights to maternity support, parental and dependent care leave are based on a social view of family, not restricted to biological or legally recognised relationships. Employers are required to recognise same sex families, whatever their legal status. Check that the wording of policies is inclusive. Childcare policies should refer to ‘parents’ rather than ‘mothers and fathers’. Leave around the birth of a child should be called ‘maternity support leave’ rather than ‘paternity leave’. Any reference to marriage must also include civil partnership. Many local special leave agreements are highly discretionary. This can cause enormous problems for people in same sex relationships who have homophobic managers or who are not out at work. This can be a crushing Bargaining support group e-mail: [email protected] LGBT group e-mail: [email protected] 7
Image of page 7
L e s b i a n , g ay a n d b i s e x u a l w o r ke r s r i g h t s – M ay 2 0 1 3 blow at what is already a stressful time - for example when bereaved or needing leave to care for a sick partner or partner’s child. Negotiate a confidential point of contact for special or family leave for people who – for good reason - do not want to go to their line manager. This might be a named person in human resources. In most cases, no-one else needs to know why special leave has been granted. Assurances of confidentiality can be a lifeline to lesbian, gay and bisexual workers, but
Image of page 8
Image of page 9

You've reached the end of your free preview.

Want to read all 11 pages?

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Stuck? We have tutors online 24/7 who can help you get unstuck.
A+ icon
Ask Expert Tutors You can ask You can ask ( soon) You can ask (will expire )
Answers in as fast as 15 minutes
A+ icon
Ask Expert Tutors