The financial representative will provide post project reports and results are shared with the team. The financial reports are compared to prior reports to determine organizational savings. Quarterly reports will continue to be generated to ensure the organization is still saving money.
20 The multidisciplinary team will continue to evaluate the project, making any changes as needed. The team leader and administrator will continue to communicate the findings of the project to the CEO via email, SharePoint, PowerPoint presentations, and during leadership meetings. Quality improvement managers have the task of measuring and evaluating data to determine the impact of the project. The quality improvement manager will continue to monitor data after changes are made to ensure the sustainability of the project. The multidisciplinary team will continue to follow-up on the project. Meetings will continue to be held to monitor the continued progress of the project. D4. Communication to Organization Communication is crucial when implementing a new project in order for it to be successful. When speaking with administrators within the organization, it is important to use appropriate dialect. The mostly likely mode of communication would be via email. There will eventually be dialect conducted in person during leadership meetings. Another mode of communication could be through SharePoint and PowerPoint presentations. The intended outcome is to ensure everyone is updated on the project, approvals may be needed, meetings need to be scheduled, etc. The outcome for this communication is to make sure everyone involved is on the same page. When speaking with quality improvement teams, the mode of communication would be similar to that of the administrators, in person dialect, such as during meetings, SharePoint, and PowerPoint presentations. The intended outcome is to inform the quality improvement team of the new project of including patients and families as apart of the team. Another outcome would
21 be to provide education on how to include the patients and families, keep the quality improvement team updated on progress, and provide additional resources if needed. When speaking with the patient and families, the mode of communication would be with phone calls, brochures, letters, surveys, recruiters , and organization’s website. The intended outcome is to inform the community about the new patient/family center care model and explain its responsibilities and benefits. Some patients and families may also be interviewed to see if they are interested in being a part of the quality improvement team or attend any of the quality, safety, and risk meetings. When speaking with other team members, the mode of communication would be via email, staff meetings, huddles prior to shift, SharePoint, PowerPoint presentations, quarterly classes, and newsletter. The intended outcome is to explain what the patient/family centered care model is and provide its benefits. Another outcome would be to keep staff informed and advise when the changes will take place. The overall objective is to make sure everyone is informed and on the same page.
- Fall '18
- Health care provider