To help employees identify situations requiring pro tection of others privacy

To help employees identify situations requiring pro

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uses real-world privacy examples in ongoing com- munications with the bank’s employees. In addition, every year, Claremont’s board of directors reviews and approves the bank’s privacy policy, and then the HR department communicates with employees to describe any changes or areas needing reinforcement. 1. In general, what skills and abilities do employees need for making ethical decisions about privacy? 2. Suppose you became responsible for providing training in privacy at Claremont Savings Bank. Describe the training methods you think would be most effective, and explain why you chose those methods. 3. Suppose you work in a company’s human resource department, and a rumor has reached you that one of the employees during her lunch hour sent out an e-mail to a few friends, describing an embar- rassing but not illegal situation she had been in over the weekend. Someone from the company’s IT department came to you with the news. What should be your response to this situation? Where in the company are ethical (or legal) issues that should be addressed? How will you address them? SUMMARY LO1 Discuss how to link training programs to organiza- tional needs. Organizations need to establish training pro- grams that are effective. In other words, they teach what they are designed to teach, and they teach skills and behaviors that will help the orga- nization achieve its goals. Organizations create such programs through instructional design. This process begins with a needs assessment. The orga- nization then ensures readiness for training, includ- ing employee characteristics and organizational support. Next, the organization plans a training pro-
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