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Peter, a logistics manager, is trained to handle inventories and make procurement decisions in the absence of the purchasing manager. Which of the following training methods was received by Peter? A. Coordination trainingB. Experiential trainingC. Behavior modelingD.Cross-trainingE. Action learningIn cross-training, team members understand and practice each other's skills so that they are prepared to step in and take another member's place.AACSB: Knowledge ApplicationAccessibility: Keyboard NavigationBlooms: ApplyLearning Objective: 07-05 Compare widely used training methods.Level of Difficulty: 3 HardTopic: Training Methods67.Keith and his team, employees of an online retailing company, are being trained on cybersurveillance and user security. As part of their training, they are working to identify a solution to the problem of cyber-phishing and data breaches. Which of the following forms of group-building methods is being employed by Keith's team? A. Cross-learningB.
Action learningC. Adventure learningD. Virtual realityE. Behavior modelingIn action learning, teams or work groups get an actual problem, work on solving it and commit to an action plan, and are accountable for carrying out the plan. Ideally, the project is one for which the efforts and results will be visible not only to participants but also to others in the organization. In this case, Keith and his team are implementing action learning as they work on an actual problem, i.e., identifying a solution to the problem of cyber-phishing and data breaches.AACSB: Knowledge ApplicationAccessibility: Keyboard NavigationBlooms: ApplyLearning Objective: 07-05 Compare widely used training methods.Level of Difficulty: 3 HardTopic: Training Methods68.Identify the correct statement regarding computer-based training. A. It is more expensive than classroom instruction.B. It is difficult to customize for specific training needs.C. It is not an interactive form of training.D.It gives a company the flexibility in scheduling training.E. It is now declining in popularity.Computer-based training is generally less expensive than putting an instructor in a classroom of trainees. The low cost to deliver information gives the company flexibility inscheduling training, so that it can fit around work requirements. Also, it is easier to customize computer-based training for individual learners.AACSB: TechnologyAccessibility: Keyboard NavigationBlooms: Understand
Learning Objective: 07-05 Compare widely used training methods.Level of Difficulty: 2 MediumTopic: Training Methods69.Roger, the manager of a car dealership, finds it impossible to train his mechanics on the details of every potential repair problem because of the increasing complexity and variety of today's automobiles. Hence, he provides them with a training program to familiarize them with the basics of engine, emission, and other types of repair, and in case of a particular problem, seek expert advice through an online computer application program. Which of the following learning approaches is being implemented by Roger?