between members of the team and leading by example. The team leader, as well as, the rest of the team must remain professional, respectful and open to all opinions, ideas and suggestions made by those in the group. Requesting that each team member take the KTS-II and identify with their own temperament type is an excellent way to support self-awareness amongst team members. The expectation that individual results of the KTS-II be referred back to prior to team meetings is an excellent way to reinforce the positive, self-awareness attitude. It is vital to the functionality of the team that they are able to work together in and efficient, effective, professional manner.
Organizational Leadership 15 References AHRQ. Supporting Patient and Family Engagement: Best Practices for Hospital Leaders . Guide to Patient and Family Engagement. s/howtogetstarted/Best_Practices_Hosp_Leaders_508.pdf Berger, Bokhour, B.G., Fix, G.M., Mueller, N.M. (2018). How can healthcare organizations implement patient-centered care? Examining a large-scale cultural transformation. BMC Health Services Research 18, 168. DOI: . Bowen, Erika O., "Quality Improvement Programs’ Contribution to Successful Clinical Practice Changes" (2016). Theses & Dissertations . 15. . Burstin, H., Leatherman, S., Goldmann, D. (2016). The evolution of healthcare quality measurement in the United States. Journal of Internal Medicine (279) 2, p.154-159. DOI: . Handtke O, Schilgen B, Mösko M. (2019). Culturally competent healthcare – A scoping review of strategies implemented in healthcare organizations and a model of culturally competent healthcare provision . PLoS ONE 14(7). . Schriefer, P. (2016). The role of cultural competence on delivering patient-centered care . Spring Institute. Online Journal of Issues in Nursing. Accessed April 29, 2020. . Steinmann, B., Klug, H., & Maier, G. W. (2018). The path is the goal: How transformational leaders enhance followers' job attitudes and proactive behavior. Frontiers in psychology, 9 , 2338. . Levinson, W., Lesser, C.S. Epstein, R.M. (2010). Developing Physician Communication Skills for Patient-Centered Care. Health Affairs. 29(7), p.1310-1318. DOI: . Will, K. K., Johnson, M. L., & Lamb, G. (2019). Team-Based Care and Patient Satisfaction in the Hospital Setting: A Systematic Review . Journal of patient-centered research and reviews, 6(2), 158–171. . Weed Army Community Hospital. (2017). Accessed April 25, 2020. .
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