To remedy the situation he implements an

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Information Technology Project Management
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Chapter 8 / Exercise 9
Information Technology Project Management
Schwalbe
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To remedy the situation, he implements an organisational review of existing procedures and standards, only to find they are not accessed by staff and are nearly 10 years old. His goal for the review is to establish the viability of producing all the currently used documents in-house. The organisation’s requirements to produce a range of documents, particularly letters, and for the majority of these documents to go to potential donors and clients mean that document standards and templates need to be developed. 1-Describe the steps the manager should take next.
2-What factors would the manager need to consider when assessing whether his goal is achievable?
Part A Define what is meant by the tone of a business document. How can the tone be incorporated into a template?
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Information Technology Project Management
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Chapter 8 / Exercise 9
Information Technology Project Management
Schwalbe
Expert Verified
Describe what is meant by the term ‘readability’ in reference to business documents. Readability is the ease with which a reader can understand a written text . How can you determine the functionality (usefulness) of the macros that have been developed? Excel macros save time and headaches by automating common, repetitive tasks. Imagine you have a new team member and you have asked them to create a new template for a business document. Explain the steps you would follow to manage this task. A business plan is a common document that is written in Word. Instead of creating the structure of the business plan from scratch, you can use a template with predefined page layout, fonts, margins, and styles. All you have to do is open a template and fill in the text and the information that is specific to your document. When you save the document as a docx or .docm file, you save your document separately from the template on which it is based Part B Read the case study, and then answer the questions that follow. Case study The new contract manager at a large mining company has four major contract forms that require templates, so she organises staff to complete the project. Templates are to be built using existing modified contracts, and need to include formatted text and macros to speed up document production time.

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