Frequency Daily SoftwareHardware Used to Perform this Function This is an

Frequency daily softwarehardware used to perform this

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the insurance company’s network. Frequency: Daily Software/Hardware Used to Perform this Function: This is an important process since someone may be extremely ill and may need access to a doctor/hospital immediately. The same software as function #1 and also 1 IBM Mainframe for PMS software RTO of Work Area 4 hours RTO of Soft- ware/Hard- ware: 4 hours RPO 1 day Function 4: Maintain information on premium payments Description of Function: Premium payment questions are received by this area. Frequency: Daily Software/Hardware Used to Perform this Function: Customers call in on the 800 number and also write letters to the company. This area must respond to both incoming letters and incoming calls. The same software and hardware functions in #3 PLUS the following: MSO and CLAS/CLS which both run on 1 additional IBM mainframe RTO of Work Area 4 hours RTO of Soft- ware/Hard- ware: 4 hours RPO 1 day ©Mary F. Sandy, CBCP, 2009 2
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Business Impact Analysis QUESTIONNAIRE FORM #____Claims________ 2. When the Application Data is recovered, how current must the data be? …to accommodate the most recent backup completed (usually yesterday’s backup) XX ...to your last transaction, no matter what the time of day may be ...last weekly backup. ...other. Specify time: ©Mary F. Sandy, CBCP, 2009 3
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Business Impact Analysis QUESTIONNAIRE FORM #____Claims________ The Numbers 0 through 14 on the Cumulative Loss Range Groupings scale correspond to an estimated cumulative dollar value of loss. Using the numbers 0 - 14, fill in the middle chart for each Loss Category to depict the financial loss your department(s) would experience if your work area were unavailable. Write in the appropriate numbers across the chart to reflect the changes in the financial losses over time. Cumulative Loss Range Groupings No. Estimated Loss Range No. Estimated Loss Range 0 $0 8 $1,000,000 < $2,000,000 1 <$5,000 9 $2,000,000 < $5,000,000 2 $5,000 < $20,000 10 $5,000,000 < $10,000,000 3 $20,000 < $50,000 11 $10,000,000 < $15,000,000 4 $50,000 < $100,000 12 $15,000,000 < $25,000,000 5 $100,000 < $300,000 13 $25,000,000 < $50,000,000 6 $300,000 < $600,000 14 $>$50,000,000 7 $600,000 < $1,000,000 Cumulative Loss After Hour/Day… Loss Category 4 hours 8
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