FIGURE 7–2Examples of Questions That Provide StructureSituational Questions1.Suppose a more experienced coworker was not following standard work procedures and claimed the new procedure was better. Would you use the new procedure?2.Suppose you were giving a sales presentation and a difficult technical question arose that you could not answer. What would you do?Past Behavior Questions3.Based on your past work experience, what is the most significant action you have ever taken to help out a coworker?4.Can you provide an example of a specific instance where you developed a sales presentation that was highly effective?Background Questions5.What work experiences, training, or other qualifications do you have for working in a teamwork environment?6.What experience have you had with direct point-of-purchase sales?Job Knowledge Questions7.What steps would you follow to conduct a brainstorming session with a group of employees on safety?8.What factors should you consider when developing a television advertising campaign?
7–24FIGURE 7–3Suggested Supplementary Questions for Interviewing Applicants1.How did you choose this line of work?2.What did you enjoy most about your last job?3.What did you like least about your last job?4.What has been your greatest frustration or disappointment on your present job? Why?5.What are some of the pluses and minuses of your last job?6.What were the circumstances surrounding your leaving your last job?7.Did you give notice?8.Why should we be hiring you?9.What do you expect from this employer?10.What are three things you will not do in your next job?11.What would your last supervisor say your three weaknesses are?12.What are your major strengths?13.How can your supervisor best help you obtain your goals?14.How did your supervisor rate your job performance?15.In what ways would you change your last supervisor?16.What are your career goals during the next 1–3 years? 5–10 years?17.How will working for this company help you reach those goals?18.What did you do the last time you received instructions with which you disagreed?19.What are some things about which you and your supervisor disagreed? What did you do?20.Which do you prefer, working alone or working with groups?21.What motivated you to do better at your last job?22.Do you consider your progress in that job representative of your ability? Why?23.Do you have any questions about the duties of the job for which you have applied?24.Can you perform the essential functions of the job for which you have applied?
3-Get Organized ;The interview should take place in a private room where interruptions can be minimized. Prior to the interview, the interviewer should review the candidate’s application and resume, as well as the job duties and required skills and traits.