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Customer RelationshipsAmazon like any other company has created a good relationship with its customer segments that has allowed them realizes their goals and objectives. Amazon has customer care services where a customer can call or text and gets a swift and fast response from one of the
BUSINESS CANVAS MODEL FOR AMAZON4agents. The amazon online services also allow for self-service as the customer can use the app inhis phone to view and select the products of his/her choice. Revenue StreamsAmazon is using this methodology as an approach to getting customer segments to purchase their products. The company has invented lending and leasing fees where a customer pays to get some exclusive accesses to products such watching their shows and movies online. The subscription fees also for such products have helped Amazon to raise more revenues that are in turn used to expand the company.Key ResourcesAmazon’s resources and assets are important has it provides value to its customers. Amazon possesses both human resources (employees) and financial resources that are combined together to form the company serving the entire globe in the e-commerce sector. For any company, it is important to list its resources before the start of any business. This gives a clear idea of what the company needs more or is in surplus to produce the final product.Key ActivitiesThese are the activities that are important in the Amazon’s value of prepositions. Listing of company's activities at the start is important since it leads to the smooth workflow of the company. Amazon, however, has set a section within the company that foresees the activities of the company and reports any activity missing or which is not being worked on. These key activities need to occur for an effective business model.