Subjecting employees to this kind of technique will make their work easier and

Subjecting employees to this kind of technique will

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for persuading the targeted clients to purchase products or services from the organization. Subjecting employees to this kind of technique will make their work easier and most importantly those in the marketing department. As a result, they will be able to target and win more clients to purchase the organization's products or services (Catano & Liao, 2011) . However, this cannot be possible without the right leaders who will support all the strategies leading to the success of the technique. Emotional intelligence caught the attention of business leaders and human resource managers shortly after its discovery. It influences how good employees relate to their workmates. It also plays a major role in employees manage their conflict and stress and the overall job performance as well. According to some researchers, successful people in the organization are not only attributed to hard work, but emotional intelligence is also critical (Catano & Liao, 2011) . As a result, emotional intelligence is not only linked to leaders but quality for every employee who wants to be successful in the career ladder. Organizations value emotional intelligence as a work skill. According to a study of hiring managers, an estimate of 75 percent of the respondents said that they would prefer an employee's emotional intelligence as opposed to their intelligent quotient. One of the reasons why emotional intelligence is preferred in an organization is because it leads to informed business decisions. Employees can determine the right action for a certain problem. Also, their esteem is high and will execute all the strategies which seem to be risky for an organization. Employees who are emotionally intelligent have a high probability to remain cool when under pressure. This trait
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PROFESSIONAL DEVELOPMENT PROGRAM PROPOSAL 4 enables them to focus on their responsibilities and also be able to improve their performance and leadership skills in the long run (Catano & Liao, 2011) . Sharp employees who are emotionally intelligent will pressure the management to better their way of management, and as a result, their efficacy of decision making will be high. Managers who are emotionally intelligent tend to empathize with their employees. This ensures that the workers remain focused on their performance. The belief that the management values them increases their esteem and they can be creative and dedicate their resources for the success of the organization. Emotional intelligence is therefore valued and recognized as a cherished skill and can be improved through practice and training. If employees are trained and practice in this aspect, their productivity will automatically increase. Some emotional skills
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  • Spring '18
  • WILLIAM WAY
  • Management, Professional Development Program, DEVELOPMENT PROGRAM PROPOSAL, Catano & Liao

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